We differ from many other IT support providers; we can supply a wider variety of solutions and service packages which are tailored to the unique needs of you.

Our I.T Support service is here to give your business an extra hand; whether it’s:

  • recovering from a hardware failure
  • dealing with corrupt data
  • simply upgrading your current systems without disrupting the running of the business
  • support for basic desktop issues, such as PC or laptop repairs
  • you need something more involved such as network development, systems integration or relocation we can provide exactly what you need.

What we offer

As a trusted Microsoft Partner, we are able to provide the very highest level of professional IT support across London and the South East, offering small to medium-sized businesses access to some of the best professionals and most experienced engineers in the region.

Whatever your concerns, whether it’s scalability, flexibility, response time or cost, let us demonstrate why we are the IT support service provider of choice to many leading businesses across London and the South East. If your business borders or is located within the M25 Orbital, then you may be interested in taking advantage of our 8 hour onsite response time, or for business-critical emergencies, it’s just four hours.

I.T Support packages

We know your business is unique which is why all of our IT support contracts are tailored to offer exactly what your business requires. Whether you need to outsource all of your IT support or just a portion of it, we offer safe hands to ensure your business remains efficient, secure and online.

Service Desk

When you need IT staff to carry out maintenance upgrades or recovery work, you have an invaluable resource at your disposal with just one call.

Onsite Support

With highly skilled IT engineers and state-of-the-art hardware, you’ll know you’re in capable hands as we work in partnership with your business (including the support of existing hardware, software and I.T).

Network Monitoring

We use industry leading toolsets to report on the live status of your network. This proactive stance ensures we can inform you of pending glitches, often before they become problems dramatically reducing downtime.

Support contracts

It is vital in today’s data-driven world that your hardware systems work efficiently and safely, and your data is secure. We will tailor your support package around the needs of your business.

Contact us to discuss your business requirements today

I.T Support Contracts include:

IT Staff access to our helpdesk technical support team
Server and desktop security (hacking, viruses, data protection)
Network administrator and end-user support
Data backup & monitoring (remote, local and cloud)
Unlimited remote IT Support and telephone support during daily operating hours
Access to onsite support by certified engineers & remote server maintenance
Advanced network monitoring
Reports and audits / access to consultancy services
Daily remote PC and server support
Onsite response within agreed Service Level Agreement period

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